Welcome to the Cape Brewing Company Draught Support Page.

Here you will find troubleshooting guides and instructions for common draught equipment and beer quality issues.

If your issue cannot be resolved using these guides, please log a service request using the contact details below.

Beer Quality Issues

Downloadable PDFs.

Examples:

• Beer pouring too foamy
• Beer pouring flat
• Beer tastes sour
• Cloudy beer
• Slow pour / no pour

Example format:

Beer Pouring Too Foamy
Download Guide (PDF)

Equipment Issues

• Cooler not switching on
• No gas pressure
• Tower leaking
• Coupler not connecting
• Beer line blocked

Each should have:

Title
Short description
Download troubleshooting guide

Quick Check Before Logging a Call

Example checklist:

Before logging a call please check:

✔ Gas bottle open
✔ Cooler switched on
✔ Keg not empty
✔ Coupler properly connected
✔ No kink in beer line