🍺 1. DAILY CHECKS (Before Opening)
✅ Gas cylinder open
✅ Regulator pressure correct 2.8 Bar
✅ Cooler switched ON
✅ Python pump running
✅ Drip tray clean
✅ No visible leaks (beer or gas)
If something looks wrong → Do NOT adjust settings without guidance.
🧼 2. CLEANING & HYGIENE
- Clean taps daily with warm water
- Wipe tower & drip tray
- Do NOT submerge taps in chemicals
- Do NOT turn off cooler overnight
- Use Alcohol provided by your technician to spray before coupling a keg
⚠️ Switching the cooler off causes beer quality issues.
🔧 3. DO NOT:
🚫 Move the cooler
🚫 Adjust regulator pressure
🚫 Tamper with gas fittings – unless instructed by a CBC Technician
🚫 Disconnect lines
🚫 Allow third-party technicians to work on the system
Unauthorised changes may void support.
📅 4. SERVICING & SANITISING
- System must be sanitised every 21 days
- Only authorised technicians may service the system
- Missed cleans affect beer quality and warranty
🚨 BEFORE LOGGING A CALL – PLEASE CHECK:
🟢 GAS
- Is the gas cylinder open?
- Is there gas in the cylinder? (Gauge not on zero)
- Is the regulator set to the correct pressure? (Do NOT adjust — just check reading)
- Are gas fittings tight? (No hissing sound)
🟢 BEER / KEG
- Is there beer in the keg?
- Is the correct keg connected?
- Is the coupler fully locked down?
- Has the keg recently run empty?
🟢 POWER
- Is the cooler switched ON?
- Is the plug point ON?
- Has the circuit breaker tripped?
- Is the python pump running? (If applicable)
🟢 POUR ISSUE SPECIFIC CHECKS
Beer not pouring at all:
- Gas open?
- Keg empty?
- Coupler engaged?
Beer pouring foam:
- Cooler on for at least 2 hours?
- Keg warm?
- Gas pressure changed.
- Glasses clean (no detergent residue)?
Beer pouring flat:
- Gas pressure low?
- Gas bottle empty?
🟢 LEAK CHECK
- Any visible beer leaks?
- Any wet fittings?
- Any smell of gas?
🟢 AFTER CHECKING ABOVE
If issue persists:
Click here and complete the following form and provide:
- Outlet name
- Description of issue
- Photo of regulator gauge
- Photo of keg connection
- Short video of the pour (if foam issue)
📌 This alone will reduce your unnecessary callouts by 30–50%.
📲 NEED ASSISTANCE?
Click Here:
